Customer Value Management
http://www.1to1media.com/view.aspx?itemid=31023
Welcome to the 1to1 Media community, a rich, multi-media resource for you to learn innovative ideas and best practices in customer value management. Every form of content you'll enjoy from 1to1 Media has an over-arching theme-to help you succeed by creating customer relationships that lock-in brand loyalty and drive your company's profits. Plus, through our parent company, Peppers & Rogers Group, we provide the world's best--known consulting services for businesses looking for customer strategy solutions to reach their business marketing goals.
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